Teller

CENTRAL BANCOMPANY, INC. • Hollister, MO

19d

About The Position

The Teller works in a fast-paced environment and provides a variety of teller account services, including handling deposits, withdrawals, payments, greeting customers, and maintaining accounts. The role represents the company to customers and focuses on building relationships, understanding customers’ financial needs, and providing suitable solutions. The position also offers opportunities for advancement.

Requirements

• High school diploma or GED certificate.
• Basic math skills.
• Intermediate PC and typing skills.
• Ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and the ability to communicate and work cooperatively and positively with employees and customers.
• Enjoy interacting with customers and actively identify referral opportunities in a customer-centric manner.
• Ability to stand for long periods of time.
• Ability to lift 20 lbs.

Nice To Haves

• Cash handling and/or customer service experience preferred.

Responsibilities

• Process financial transactions accurately and promptly in a friendly, professional manner through the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and the assigned cash drawer, and research differences as needed.
• Listen actively and communicate in a friendly, positive manner, including in difficult situations.
• Deliver customer service in accordance with the Legendary Service Standards.
• Recognize and interpret customer needs and recommend customer-centric bank products and services.
• Refer customers to other lines of business for traditional and non-traditional products and services.
• Participate in the branch sales program and work toward sales goals.
• Perform teller functions according to established bank policies, procedures, and regulations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED