Part-Time Teller (20 Hours), Las Vegas, Tropicana Branch

Citi•Las Vegas, NV
•$19 - $23•Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day client-facing services and transaction processing, in coordination with the Customer Service function. The role’s overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. This part-time role is based at Citi’s Tropicana Branch in Las Vegas. It is listed as 20 hours, and the stated hourly rate is $19.00–$22.50. The salary range shown is based on full-time work and will be prorated for part-time hires. Other job-related duties may be assigned as required.

Requirements

  • Demonstrated sales and customer service experience.
  • Money handling experience.
  • Effective problem-solving and communication skills.
  • Ability to work well in a team-oriented environment.
  • High school diploma or equivalent.

Nice To Haves

  • Previous relevant experience is preferred.

Responsibilities

  • Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
  • Perform efficient and accurate banking transactions, including managing the branch cash supply, processing incoming and outgoing cash deposits, and maintaining branch vault cash.
  • Identify opportunities to refer clients to new products and services based on their financial goals.
  • Educate clients about Citi digital and self-service opportunities.
  • Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
  • Meet client needs, manage client issues and concerns, and escalate them as needed.
  • Maintain working knowledge of client accounts and new and existing products and services.
  • Provide an exceptional client experience while fulfilling clients’ needs, with performance measured by specific metrics.
  • Assess risk appropriately in business decisions, protect the firm’s reputation and assets, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

  • Medical, dental, and vision coverage for eligible employees.
  • 401(k).
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off packages, including vacation, sick leave, and paid holidays.
  • Eligible employees may receive discretionary and formulaic incentive and retention awards.
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