Teller

Bank of Ann Arbor•Pittsfield Charter Township, MI

About The Position

Bank of Ann Arbor is seeking a friendly, reliable Teller who takes pride in helping customers with everyday financial needs. The role provides accurate and efficient transaction services, controls and balances financial instruments, and assists with overall branch services. The Teller builds customer relationships, provides excellent service, and uses product knowledge to help new and existing customers with their banking needs.

Requirements

  • Cash-handling experience and/or customer service experience.
  • Proficient computer skills, including the ability to use a keyboard and ten-key pad and basic ability to access information in bank-wide systems.
  • Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
  • Ability to meet the described physical demands, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

  • One year of previous experience as a teller is preferred but not required.

Responsibilities

  • Welcome customers to the bank in a warm, friendly manner.
  • Handle transactions accurately and efficiently, including account deposits and withdrawals and verifying cash and check endorsements.
  • Accept loan payments and issue money orders, cashier’s checks, and foreign currency.
  • Process transactions within authorized limits, including check-cashing limits, and obtain supervisor approval when required.
  • Use product knowledge to help new and existing customers with their banking needs.
  • Perform other duties as required by the position.
  • Control and balance financial instruments processed and assist with overall branch services.
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