Teller

Columbia Bank • Portland, OR

4d • $18 - $22 • Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The Teller also maintains and strengthens client relationships through meaningful conversations that uncover financial needs and identify opportunities to provide relevant bank products and services.

The position supports branch operations and risk mitigation by handling cash and negotiable instruments responsibly, completing daily balancing and processing tasks, and following applicable safeguards. The Teller stays current on the bank’s products, services, and changes, resolves client issues proactively, and supports branch referral goals.

This role is fully onsite at the posted location: 3557 SE Hawthorne Blvd, Portland, OR 97214. The pay range is $18.00–$22.00 per hour. The selected candidate’s pay depends on job-related knowledge, skills, experience, education, and geographic location; performance-based incentive compensation may also be available.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
• Complete and support daily tasks that maintain branch integrity, such as balancing the ATM using double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s client service standards.
• Maintain knowledge of Columbia Bank products and services and stay current on changes.
• Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth paths.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED