Teller

Frost Bank • Dallas, TX

31d

About The Position

As a Teller, you are the first point of contact for many customers and help set the standard for their banking experience. The role centers on building relationships with customers across generations through trust, integrity, empathy, and genuine care. You provide customer and teller services, process transactions in accordance with bank policies, maintain and settle teller cash, handle related banking requests, and practice loss prevention while delivering accurate and efficient service.

Requirements

• Availability Monday–Friday, 7:45 a.m.–6:15 p.m., with rotating Saturdays, 8:45 a.m.–1:15 p.m.

Nice To Haves

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, wire transfers, and bankcard advances, and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Use critical-thinking skills and pursue accuracy and efficiency.
• Act with Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed