Teller

CENTRAL BANCOMPANY, INC. • Jefferson City, MO

24d

About The Position

Central Bank is seeking a Teller to serve as the face and voice of the organization. The role involves processing customer transactions, providing professional customer service, identifying financial needs, and recommending relevant products and services. It offers a fast-paced, engaging work environment with opportunities for growth and advancement. This posting is for general interest; applicants will be notified when a position becomes available, and openings may be at different locations.

Requirements

• Basic math skills, PC and typing skills, and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations and communication skills, including the ability to work cooperatively and positively with employees and customers.
• Ability to identify cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods and lift 20 lbs.

Nice To Haves

• Cash handling and/or customer service experience.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve discrepancies as needed.
• Listen actively to customers and communicate positively and professionally.
• Identify customer needs and recommend customer-focused, solution-oriented bank products and services.
• Refer customers to other lines of business for traditional and non-traditional products and services.
• Support individual and team goals and overall branch performance.
• De-escalate customer concerns or complaints calmly and empathetically, following bank policies and escalation procedures as needed.
• Perform teller duties in compliance with bank policies, procedures, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed