Teller - Float

Columbia Bank•Tacoma, WA

12d

About The Position

The Teller - Float is typically the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The Teller - Float travels within a geographic area to provide staffing support to branches as needed. The role handles client transactions and cash, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing. It also performs and supports daily branch tasks that protect the integrity of operations, such as balancing ATMs using double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and credit card machines, and updating lobby rate sheets and brochures. The position safeguards funds and ensures their prompt accounting or transfer. Tellers interact with internal and external clients, anticipate needs, resolve problems, and provide proactive service. They maintain knowledge of bank products, services, and changes; discuss clients’ financial needs; and identify appropriate products and services. The role supports branch referral goals by identifying basic banking products and referring clients to the appropriate business partner. This is an evergreen posting intended to build a pipeline of candidates for potential opportunities. There may not be an immediate opening, and the bank will reach out as positions become available in the posted locations. The pay range is $18.00–$22.00 per hour. The selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Travel within a geographic area to cover branches needing staffing support.
Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform and support daily tasks that maintain branch integrity, including ATM balancing using double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and credit card machines, and updating lobby rate sheets and brochures.
Safeguard cash and ensure funds are promptly accounted for or transferred.
Interact with internal and external clients, anticipate their needs, provide proactive solutions, and resolve problems in accordance with the bank’s Breakthrough Client Service Standards.
Maintain knowledge of Columbia Bank’s products and services and stay current on changes.
Discuss and uncover clients’ financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking products and referring clients to the appropriate business partner.

Benefits

Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Professional development through tailored premier banker programs.
Career growth paths.