Teller

PNC•Manasquan, NJ

19d•$17 - $29•Onsite

About The Position

As a part-time Teller in PNC's Central New Jersey organization, based at the Manasquan Branch, you will deliver customer experiences that support customers' financial well-being and build loyalty. You will handle a variety of customer interactions, explain alternatives for completing financial transactions, identify banking opportunities, and make appropriate referrals. The role is in-office. Spanish-speaking ability is preferred. The Teller applies product and procedural knowledge to address customer problems, uses technology and other resources to educate customers about managing financial transactions, and completes teller and branch daily operations and maintenance transactions efficiently and accurately. The position requires adherence to policies and procedures and sound judgment within established limits.

Requirements

Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications.
No required licenses.

Nice To Haves

Spanish-speaking ability.
Skills in accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies in accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver customer experiences aimed at improving financial well-being, creating loyalty, and increasing share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave.
Up to 11 paid holidays each year.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual for part-time employees based on hours worked, including overtime, available for use after 90 days of service.