Teller

CENTRAL BANCOMPANY, INC.•Branson, MO

About The Position

The Teller provides a variety of teller account services, including handling deposits, withdrawals, and payments, greeting customers, and maintaining accounts. This role works in a fast-paced environment and serves as a professional representative of the company. Tellers build customer relationships, learn about customers’ needs, and provide solutions that support their financial well-being. This job posting is for general interest; applicants will be notified when a position becomes available. The position could be based at any Central Bank of Branson location.

Requirements

  • Basic math skills.
  • PC and typing skills.
  • Ability to count U.S. currency.
  • Attention to detail and a high degree of accuracy.
  • Strong customer relations and communication skills, with the ability to work cooperatively and positively with employees and customers.
  • Ability to identify cross-sell opportunities in a customer-centric manner.
  • Ability to stand for long periods and lift 20 pounds.

Nice To Haves

  • Cash-handling and/or customer service experience.

Responsibilities

  • Process financial transactions accurately and promptly in a friendly, professional manner through the lobby, drive-through, night-drop, mail, or ATM.
  • Balance daily work and the assigned cash drawer, and research discrepancies when applicable.
  • Listen to customers and communicate in a friendly, positive manner, including in difficult situations.
  • Provide quality customer service in accordance with Legendary Service Standards.
  • Identify and interpret customer needs and recommend relevant bank products and services in a customer-centric manner.
  • Refer customers to other lines of business for traditional and non-traditional products and services as needed.
  • Participate in the branch sales program and work toward sales goals.
  • Perform teller functions in accordance with bank policies, procedures, and regulations.
  • Perform other duties as assigned.
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