Teller

PNC • Montezuma, GA

19d • Onsite

About The Position

As a Teller within PNC's retail organization, you will be based in Montezuma, GA. You will deliver a customer experience focused on financial wellbeing and loyalty, process customer interactions, explain available alternatives for financial transactions, identify banking opportunities, and make appropriate referrals. This is an in-office role. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

PNC seeks employees who are customer focused and able to manage risk in line with the company's Enterprise Risk Management Framework. The position does not require prior experience, product knowledge, or a degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree. No certification or license is required.

Requirements

• No prior experience is required.
• No degree, certification, or license is required.
• Demonstrate customer focus and knowledge of practices that prioritize customer needs and satisfaction.
• Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.
• Demonstrate appropriate knowledge, skills, and abilities for the role.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
• Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

• Deliver a customer experience that supports customers’ financial wellbeing and loyalty while increasing share of wallet.
• Process a variety of customer interactions and educate customers about alternatives for financial interactions.
• Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educate customers on options for managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to policies and procedures and demonstrate sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
• Between 15 and 25 vacation days each year, depending on career level and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed