Teller - 30 Hours
About The Position
As the first point of contact for most clients, Tellers help deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller ensures banking transactions are performed accurately, ethically, and in compliance with bank procedures and banking regulations. The role also maintains and strengthens client relationships through meaningful conversations that uncover needs and identify opportunities to provide additional bank products and services. The Teller handles client transactions and cash functions with accuracy and confidentiality, supports daily branch tasks, and mitigates risk by safeguarding and accounting for funds. The position interacts with internal and external clients, provides proactive solutions, keeps current on the bank’s products and services, and refers clients to appropriate business partners. This role is scheduled for 30 hours per week and is fully onsite at the posted location: 624 S. Main Street, Suite 101-B, Templeton, CA 93465. The pay range is $20–$21.50 per hour. The selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.
Requirements
- High school diploma or GED.
- Ability to learn and comply with all bank policies, procedures, and systems.
- Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
- Ability and willingness to build relationships with clients and other bank associates.
Nice To Haves
- One year of previous banking or customer service experience.
- Bilingual.
Responsibilities
- Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
- Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using appropriate double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
- Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
- Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s client service standards.
- Continuously build knowledge of Columbia Bank products and services and stay current on changes.
- Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
- Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.
Benefits
- Competitive incentive plan.
- Professional development through tailored premier banker programs.
- Career growth opportunities.
- Medical, dental, and vision plans for eligible associates.
- 401(k) retirement savings plan with employer match for qualifying associate contributions.
- Employee assistance program.
- Life insurance.
- Disability insurance.
- Tuition assistance.
- Mental health resources.
- Identity theft protection.
- Legal support.
- Auto and home insurance.
- Pet insurance.
- Access to an online discount marketplace.
- Paid vacation, sick days, volunteer days, and holidays.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
