Teller

First Interstate BancSystem • Westport, WA

19d • Onsite

About The Position

The Teller handles daily teller transactions in the branch lobby and drive-up locations while providing outstanding client service. The role develops and maintains client relationships by identifying opportunities to refer clients to additional products and other lines of business. The position is based at the Westport, Washington branch.

Requirements

• High School Diploma or GED.
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Nice To Haves

• Experience in a cash-handling role.

Responsibilities

• Process deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
• Answer clients’ questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify basic cross-sell and referral opportunities by responding to inquiries, promoting services and products, determining client needs, and directing clients to a banker.
• Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconcile the cash drawer, verify transactions, count and package currency and coin, submit excess cash and mutilated currency to the vault custodian, and maintain appropriate cash supplies.
• Follow bank operations and security procedures, participate in dual-control functions, maintain client traffic surveys, audit other teller currency, and assist with certification of proof.
• Maintain client confidentiality and protect bank operations.
• Attend training sessions to enhance job knowledge.
• Support team members and respond to new or different client requests to contribute to client service and bank success.
• Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Benefits

• Paid time off, including paid sick time.
• Paid federal holidays.
• Child Care Assistance Program for eligible dependents.
• Exercise reimbursement program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short-term and long-term disability benefits.
• Life insurance.
• Flexible spending accounts.
• Health savings account.
• Employee assistance program.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED