Teller

Columbia Bank•Sumner, WA

26d•$18 - $23•Onsite

About The Position

As the first point of contact for most clients, Tellers help deliver the bank’s Breakthrough Client Service Standards. Guided by the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The role also maintains and strengthens client relationships through meaningful conversations that uncover financial needs and identify opportunities to offer suitable bank products and services. The Teller handles client transactions and cash, supports daily branch tasks that maintain operational integrity, safeguards funds, and helps mitigate risk. The role provides proactive service and problem resolution to internal and external clients, stays informed about the bank’s products and services, and supports branch referral goals by identifying basic banking needs and connecting clients with the appropriate business partner. This role is fully onsite at the posted location: 15104 Main Street, Sumner, WA 98321. The pay range is $18.00–$23.00. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily branch tasks, including using double custody when balancing the ATM, processing night-drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures.
Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank’s Breakthrough Client Service Standards.
Maintain knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.