Teller

Bank of Ann Arbor•Howell, MI

About The Position

Bank of Ann Arbor is hiring a friendly, reliable Teller to help customers with everyday financial needs. The role provides accurate and efficient transaction services, controls and balances financial instruments, and assists with overall branch services. It involves welcoming customers, processing a range of transactions within authorized limits, and using product knowledge to assist new and existing customers. The work schedule is Monday through Thursday, 8 a.m. to 4:30 p.m.; Friday, 8 a.m. to 5:30 p.m.; and one Saturday per month, 8 a.m. to 12:30 p.m.

Requirements

  • Cash-handling experience and/or customer service experience.
  • Proficient computer skills, including the ability to use a keyboard and ten-key pad and basic ability to access information in bank-wide systems.
  • Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.

Nice To Haves

  • One year of previous teller experience is preferred but not required.

Responsibilities

  • Welcome customers to the bank in a warm, friendly manner.
  • Handle transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and check endorsements.
  • Accept loan payments and issue money orders, cashier checks, and foreign currency.
  • Process transactions within authorized limits, including check-cashing limits, and obtain supervisor approval when required.
  • Use product knowledge to help new and existing customers with their banking needs.
  • Control and balance financial instruments processed and assist with overall branch services.
  • Perform other duties as required by the position.
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