Teller

Leader Bank•Arlington, TX
•$41,235 - $51,853•Onsite

About The Position

The Teller supports the branch’s sales and service goals by providing a high level of customer service and continually improving operational and product knowledge, productivity, and job efficiency. Under the supervision of the Branch Manager, Assistant Branch Manager, or Senior Teller, the Teller conducts financial transactions, encourages sales and referrals of bank products, and provides professional service. The role requires some Saturday hours, so weekend availability is necessary.

Requirements

  • High school diploma or equivalent.
  • Good verbal and written communication skills.
  • Basic computer skills.
  • Sales- and service-oriented personality and professional appearance.
  • Genuine intention to work cooperatively with others.
  • Ability to provide excellent customer service and explain banking products suited to individual customer needs.
  • High accuracy in cash handling.
  • Ability to discern customer needs and recommend appropriate products or services.
  • Availability to work some Saturdays.

Responsibilities

  • Develop knowledge of Leader Bank products and services.
  • Convey a willingness to help customers and build rapport during telephone and in-person interactions.
  • Address customer needs using problem-solving techniques.
  • Refer customers to bank products and services within established guidelines.
  • Maintain referral documentation and participate in sales promotions.
  • Conduct business professionally and maintain a neat, orderly work area.
  • Maintain good working relationships with team members.
  • Follow security and compliance policies and procedures.
  • Accurately and efficiently process deposits, withdrawals, transfers, and other transactions.
  • Complete settlement procedures and balance the cash drawer daily.
  • Perform other duties assigned by management.

Benefits

  • 401(k) plan with corporate match
  • Medical insurance
  • Dental insurance
  • Annual bonuses, commissions, short- and long-term incentives, and program-specific awards may be available.
  • Team member wellness program
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays
  • Paid time off and vacation
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