Part time Teller - 120th & Sheridan

PNC Bank•Sheridan, CO

7d•Onsite

About The Position

As a Teller within PNC's Retail Banking organization, you will be based at the 120th & Sheridan branch in Westminster, Colorado. The role focuses on delivering a distinctive customer experience that supports customers’ financial wellbeing and loyalty while increasing share of wallet. You will process customer interactions, explain available ways to conduct financial transactions, identify banking opportunities, and make appropriate referrals to branch staff. You will also engage with customers in the lobby and use technology, tools, and resources to help meet their needs. The position is based in an office, and PNC encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
No degree, required certification, or required license is listed.
Comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver a customer experience that supports financial wellbeing, builds loyalty, and increases share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual for part-time employees based on hours worked, including overtime, for use after 90 days of service.