Part time Teller - 120th & Sheridan

PNC • Westminster, CO

1d • $16 - $26 • Onsite

About The Position

As a Teller within PNC's Retail Banking organization, you will be based at the 120th & Sheridan branch in Westminster, Colorado. This in-office role delivers a customer experience intended to improve customers’ financial wellbeing and build loyalty while increasing share of wallet. You will handle a variety of customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals to branch staff. You will also engage with customers in the lobby and use technology, tools, and resources to help them manage transactions. The position requires applying product and procedural knowledge to address customer problems and completing teller and branch daily operations and maintenance transactions accurately and efficiently while following policies and procedures and using sound judgment within established limits.

Requirements

• Prior experience is not required.
• No university or college degree, high school diploma, GED, or significant experience or product knowledge is typically required for primary duties.
• Comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Required capabilities include accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
• No required certification, license, or language assessment.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

• Deliver a customer experience that supports customers’ financial wellbeing and loyalty.
• Process a variety of customer interactions and educate customers about alternatives for financial transactions.
• Identify opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities and position PNC products to meet customer needs.
• Educate customers on options for managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Follow policies and procedures and exercise sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

• Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
• Dental and vision options, depending on eligibility.
• Employee life insurance.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• Seven occasional absence days each year, unless otherwise required by law.
• Vacation accrual based on hours worked, including overtime, for part-time employees; accrued time may be used after 90 days of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed