Part-Time Teller (T/Th/F/S) - Alpine

LMCU • Alpine, CA

7d • Onsite

About The Position

The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. The role focuses on service excellence, member retention, and promoting LMCU’s products and services to help members achieve their financial goals. Tellers serve as the first line of defense against fraud and help protect LMCU and its members. They contribute to branch success through exceptional service, transaction accuracy, and knowledge of LMCU products and services.

Requirements

• One to three years of similar or related experience, including preparatory experience.
• High school diploma or equivalent.

Nice To Haves

• Previous cash handling experience.
• Knowledge of financial products and services.
• Some college coursework or banking experience.

Responsibilities

• Promote a positive member experience and retention through proactive engagement and relationship-building.
• Identify member needs and provide information and guidance about products and services aligned with their financial goals.
• Provide friendly, professional, and efficient service to members.
• Resolve conflicts and de-escalate adverse situations to achieve positive outcomes.
• Adhere to and champion LMCU’s core values of Curious Minds, Collaborative Hearts, and Continuous Excellence.
• Accurately process basic and advanced teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.
• Maintain and balance a cash drawer daily and account for all assigned, received, and disbursed cash.
• Apply accuracy and attention to detail when processing transactions.
• Use risk management practices, fraud prevention guidance, resources, and consultative conversations to identify risk and fraud indicators.
• Comply with LMCU policies, procedures, and regulatory requirements for cash handling, transactions, member data, and fraud monitoring.
• Follow security protocols to help ensure the safety of members and employees in the branch.
• Apply knowledge of LMCU products and services to present solutions that address members’ financial needs.
• Identify opportunities to refer members to appropriate products and services.
• Contribute to branch goals by meeting individual referral and service targets and promoting member education.
• Continuously develop knowledge of LMCU products, services, policies, and systems through training and self-development.
• Educate members about LMCU digital platforms and emerging technology.
• Stay current on branch systems, operations, and technology to provide accurate and efficient service.

Benefits

• Weekly pay.
• Retirement savings options.
• Full-time employees receive comprehensive health coverage, including medical and prescription coverage, dental, vision, HSA match, paid parental leave, and tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED