Teller Alpine Village

Wells Fargo•Alpine, CA

1d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions and delivering a welcoming, reliable experience. Tellers serve as a primary point of contact and represent the branch through strong service, attention to detail, and genuine care. The role develops foundational banking skills by helping employees understand customers’ needs and introducing helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for detailed product discussions. They work closely with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point to retail banking and long-term career growth, supported by training, coaching, and a team-based culture. The posted location is 1522 Highlands View Rd, Alpine, CA 91901. The base pay range is $22.00–$27.50; employees may also be eligible for incentive opportunities. The schedule includes Saturdays. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Customer-facing experience, strong attention to detail, and the ability to process transactions accurately across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and effective prioritization in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking methods, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening to everyday financial needs and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use clear communication and active listening to clarify customer needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.