Teller - Float
About The Position
The Teller - Float is often the first point of contact for clients and helps deliver Columbia Bank's Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, this role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The position also travels within a geographic area to provide staffing support at branches. The Teller - Float handles client transactions and cash, supports daily branch operations, safeguards funds, and helps maintain branch integrity. The role builds relationships with clients and associates, resolves client needs, develops knowledge of bank products and services, identifies appropriate offerings, and refers clients to relevant business partners. This position works fully onsite at the posted location(s). The pay range is $20.00–$21.00 per hour; the selected candidate's rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.
Requirements
- High school diploma or GED.
- Ability to learn and comply with all bank policies, procedures, and systems.
- Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
- Ability and willingness to build relationships with clients and other bank associates.
Nice To Haves
- One year of previous banking or customer service experience.
- Bilingual ability.
Responsibilities
- Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
- Perform and support daily tasks that maintain branch integrity, including balancing the ATM using double custody when appropriate, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
- Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
- Interact with internal and external clients, anticipate needs, and provide proactive solutions and problem resolution consistent with the bank's Breakthrough Client Service Standards.
- Continue developing knowledge of Columbia Bank products and services and stay current on changes.
- Discuss and uncover clients' financial needs to identify and offer appropriate products and services.
- Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.
- Travel within a geographic area to cover branches requiring staffing support.
Benefits
- Professional development through tailored premier banker programs.
- Career growth opportunities with clear paths toward professional goals.
- Medical, dental, and vision plans for eligible associates.
- 401(k) retirement savings plan with employer match for qualifying associate contributions.
- Employee assistance program.
- Life insurance.
- Disability insurance.
- Tuition assistance.
- Mental health resources.
- Identity theft protection.
- Legal support.
- Auto and home insurance.
- Pet insurance.
- Access to an online discount marketplace.
- Paid vacation, sick days, volunteer days, and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
