Teller

Red River Bank•Alexandria, LA

24d

About The Position

Provides service to bank customers by conducting appropriate transactions and meeting their needs. The teller performs paying and receiving transactions accurately and efficiently, provides excellent customer service, and helps coworkers with additional banking-center duties as needed. The role requires compliance with applicable banking regulations, including the Bank Secrecy Act, and adherence to Red River Bank policies and procedures. The employee must attend or complete required training.

Requirements

High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Knowledge of basic computer skills.
Demonstrate attention to detail, accuracy, and thoroughness.
Provide excellent customer service and maintain confidentiality.
Write clearly and informatively and use time efficiently.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where needed.

Responsibilities

Perform paying and receiving transactions satisfactorily and efficiently.
Meet monthly teller balancing standards as stated in the Teller Over & Short Policy.
Deliver excellent service to all customers and respond promptly to customer needs.
Perform additional duties within the banking center as needed to help coworkers.
Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
Cash checks and pay out money after verifying signatures and customer balances.
Enter customer transactions into the computer and issue computer-generated receipts.
Place holds on accounts for uncollected funds.
Explain, promote, or sell products and services such as travelers checks, money orders, and cashier's checks.
Remove deposits from automated teller machines and night depositories, and count and balance cash in them.
Comply with applicable banking regulations, including the Bank Secrecy Act, and follow bank policies and procedures.
Attend or complete all required training.