Part- Time Teller (20 Hours), Post Street Branch

Citi • San Francisco, CA

3d • $20 - $25 • Onsite

About The Position

The Teller is an entry-level, part-time position responsible for assisting with branch activities, delivering day-to-day client-facing services, and processing transactions in coordination with the Customer Service function. The role aims to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

The position is based at Citi’s Post Street Branch in San Francisco, California, and is scheduled for 20 hours per week, Monday through Friday from 10:00 a.m. to 2:00 p.m. The schedule is subject to change based on business needs. The posted hourly rate is $20.00–$24.98; the listed full-time annual salary range is $41,600–$51,960 and is prorated for part-time hires. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Benefits may include medical, dental and vision coverage, a 401(k), life, accident and disability insurance, wellness programs, paid time off, sick leave and paid holidays. Offerings may vary by jurisdiction, job level and hire date.

Requirements

• High school diploma or equivalent.
• Demonstrated sales and customer service experience.
• Money-handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a friendly, efficient first impression.
• Perform accurate banking transactions, manage the branch cash supply, process incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to products and services based on their financial goals.
• Educate clients about Citi’s digital and self-service opportunities.
• Follow bank policies, operational controls and regulatory procedures to safeguard client and bank assets.
• Address client needs and concerns, escalating issues when appropriate.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience while fulfilling client needs, with performance measured by specific metrics.
• Assess risk in business decisions, safeguard the firm’s reputation and assets, comply with applicable laws, rules, regulations and policies, exercise sound ethical judgment, and transparently escalate, manage and report control issues.

Benefits

• Medical, dental and vision coverage for eligible employees.
• 401(k).
• Life, accident and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation and unplanned sick leave.
• Paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED