Teller
TruPoint Bank•Church Hill, TN
•$31,200 - $34,320•Onsite
About The Position
The Teller processes customer deposits, withdrawals, payments, and other transactions at the assigned office, providing prompt, efficient, accurate, courteous, professional, and confidential customer service. The role includes processing transactions for commercial and retail accounts, following security, operational, bank, and regulatory guidelines, and completing cash-handling, balancing, and settlement procedures. The Teller also supports business development, customer relationship building, marketing and sales efforts, clerical work, report preparation, and other assigned duties.
Requirements
- High school diploma or equivalent.
- Computer proficiency with Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Excellent cash-handling skills.
- Ability to maintain strict confidentiality.
- Effective problem-solving and decision-making skills.
- Positive attitude.
Responsibilities
- Process transactions for commercial and retail accounts, including demand deposit accounts, savings accounts, certificates, related loan transactions, cashier’s checks, and U.S. savings bonds as assigned.
- Conduct transactions in accordance with security and operational guidelines, including endorsements, customer identification, check-cashing limits, night deposits, bank-by-mail activity, money handling, balancing, and settlement procedures.
- Comply with bank policies, procedures, rules, guidelines, and applicable regulatory requirements.
- Maintain knowledge of the bank’s products, services, systems, and where customers can access products and services.
- Provide a high level of customer satisfaction by using available bank systems and resources.
- Promote bank products and services by identifying customer needs, communicating opportunities, and referring customers to appropriate product specialists.
- Initiate activities to strengthen customer relationships, build a positive community image, and foster teamwork.
- Participate in marketing, sales campaigns, business development, and relationship-building efforts for the assigned location or bank.
- Maintain strict confidentiality.
- Take responsibility for individual professional development.
- Perform assigned clerical and report preparation functions and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
