Teller

Sound Credit Union•Home, WA

26d•$20 - $25•Onsite

About The Position

Sound Credit Union is seeking a Teller / Member Service Representative for its Key Center Branch in Lakebay, Washington. This entry-level, in-person position is the first point of contact for members and supports their financial transactions, inquiries, and relationship-building needs. The role provides information about account status, balances, and loan details while delivering exceptional member service. The position is part of Sound Credit Union’s Branch Progression Model, which offers on-the-job training and structured compensation increases as employees advance. Compensation is $20.00–$25.00 per hour, with a target range of $20.00–$22.50 depending on experience and education. The role is eligible for a $1,500 sign-on bonus, quarterly branch incentives, and a possible annual bonus. The schedule is generally Monday through Friday, with rotating Saturday shifts and a weekday off when working Saturday.

Requirements

At least one year of experience in a customer service position.
High school diploma or equivalent.
Must be bondable.
Employer sponsorship to secure or maintain employment authorization is not available.

Nice To Haves

Cash handling experience.
Retail sales experience.

Responsibilities

Assist members with financial transactions.
Respond to member inquiries.
Build relationships with members.
Provide information about account status, balances, and loan details.
Deliver exceptional member service.

Benefits

100% employer-paid premiums for employee medical, dental, vision, and disability coverage, and more than 70% of dependent premiums.
401(k) match dollar for dollar up to 4%, plus an additional discretionary profit share.
Three weeks of paid time off accrued annually to start, with increases based on tenure.
Up to 40 hours of employer-paid Work/Life Balance time awarded annually.
Ten employer-paid federal holidays each year.
Possible annual bonus of up to 3% of salary equivalent when the Credit Union meets its goals.
Gym/lifestyle reimbursement of up to $50 per month.
Tuition assistance of up to $5,000 per year.
Incentives for multilingual speakers.
Employee Assistance Program and virtual behavioral and mental health services.
Free and/or discounted banking services and loans.
Employee Charitable Matching Program.
Free ORCA pass.
$1,500 sign-on bonus.
Quarterly incentives tied to products, services, and branch performance.