Teller Part Time Hilton Head North Island

Wells Fargo Bank•Hilton Head, SC

1d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions while providing a welcoming and reliable experience. As a primary point of contact, the Teller represents the branch through attentive service, accuracy, and care. The role builds foundational banking skills by helping Tellers understand customers’ needs and introduce them to relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They collaborate with branch teammates to keep daily operations running smoothly and provide a consistent customer experience. Wells Fargo describes the position as an entry point to retail banking and long-term career growth, supported by training, coaching, and a team-based culture. The position is part-time and is based at 75 Mathews Dr, Hilton Head Island, South Carolina. The schedule will include Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs through strong communication and active listening, and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.