Teller (Part Time) - Victoria North
About The Position
The Teller processes customer transactions and provides courteous, professional service while promoting the Bank’s products and services. Duties include handling deposits, withdrawals, loan payments, checks and other negotiable items, account transfers, credit card cash advances, and sales of traveler’s checks, official checks, and money orders. The Teller operates an online teller terminal, balances cash, resolves discrepancies, follows established procedures and compliance requirements, protects customer information, and maintains effective relationships with clients, colleagues, and management. The position also involves completing required records and reports, assisting coworkers and with training or orientation as needed, attending meetings and training that may occur on weekdays, evenings, or Saturdays, performing assigned night-drop and clerical duties, and keeping work areas clean and secure. The role has no supervisory responsibilities. Work is sedentary in a typical office environment, with frequent hand, wrist, and finger movements and occasional exertion of up to 10 pounds.
Requirements
- High school graduate or equivalent.
- At least one year of related experience and cash-handling experience.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math and typing skills.
- Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
- Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
- Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
- Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Nice To Haves
- Understanding of Bank operations preferred.
- Previous Teller experience preferred.
Responsibilities
- Represent the Bank courteously and professionally while performing Teller functions efficiently and accurately.
- Receive and process deposits and loan payments; cash checks and other negotiable instruments; examine items for endorsements and negotiability; and process transfers between accounts.
- Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
- Verify and balance cash daily and promptly detect and resolve discrepancies.
- Follow Teller procedures and compliance requirements, maintaining no more than one proof error within a 30-day period.
- Identify customer needs and promote Bank products and services to strengthen client relationships.
- Respond promptly to customer requests and inquiries, operate the online teller terminal, protect customer information, and uphold the Bank’s quality reputation.
- Coordinate with area personnel and management, assist staff as needed, and help with training or orientation when required.
- Keep the supervisor informed of area activities, problems, and concerns; complete required reports and records accurately and promptly.
- Attend meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
- Perform assigned night-drop functions and related clerical duties, and keep work areas clean, secure, and well maintained.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
