Teller (Full Time) - Victoria Main

Prosperity Bank•Victoria, TX

About The Position

The Teller performs banking transactions including processing deposits, withdrawals, loan payments, account transfers, negotiable items, traveler’s checks, official checks, and money orders. The role verifies and balances cash, promptly investigates discrepancies, follows established teller procedures and compliance requirements, and promotes bank products and services while providing professional customer service. The Teller builds and maintains effective relationships with clients, responds to their requests and inquiries, protects customer information, and operates an online teller terminal. The position also coordinates with colleagues and management, assists with training or orientation as needed, completes reports and records, and performs assigned night-drop and clerical duties. Work areas must be kept clean, secure, and well maintained. This position is scheduled for 40 hours per week, Monday through Friday.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to carry out detailed but uninvolved instructions and address problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to read and write effectively and communicate in complex sentences.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.

Responsibilities

Represent the bank courteously and professionally.
Receive and process deposits and loan payments.
Cash checks and other negotiable instruments, and examine documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Follow teller procedures and compliance requirements, including maintaining no more than one proof error within a 30-day period.
Identify customer needs and promote bank products and services to build and strengthen client relationships.
Promptly resolve client requests and inquiries, protect customer privacy, and maintain the bank’s quality reputation.
Operate the online teller terminal.
Assist area personnel and provide training or orientation as needed.
Keep the supervisor informed of area activities and problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform assigned night-drop and clerical duties.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.