Teller - Float

Columbia Bank•Fife, WA

13d•$18 - $22

About The Position

The Teller - Float serves as a first point of contact for many clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and banking regulations. The Teller - Float travels within a geographic area to provide staffing support at branches as needed. The role handles teller transactions and cash, completes daily tasks that maintain branch integrity, and safeguards and accounts for funds. It interacts with internal and external clients, anticipates needs, resolves problems, builds knowledge of bank products and services, identifies client financial needs, and refers clients to appropriate business partners. The position is part of an evergreen requisition intended to build a talent pipeline; an immediate opening may not be available.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
Perform and support daily branch-integrity tasks, such as using double custody when balancing the ATM, processing night-drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures.
Safeguard cash in the drawer and ensure prompt accounting for or transfer of funds.
Interact with internal and external clients, anticipate their needs, provide proactive solutions, and resolve problems in alignment with the bank’s Breakthrough Client Service Standards.
Continuously develop knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover customers’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking products and referring clients to the appropriate business partner.
Travel within a geographic area to cover branches that need staffing support.

Benefits

Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates scheduled to work at least 30 hours weekly receive comprehensive medical, dental, and vision coverage; eligibility begins the first day of the month following hire.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
The role may be eligible for performance-based incentive compensation; details are provided during recruitment.