Teller

PNC•Grove City, PA

21d•Onsite

About The Position

As a full-time Teller in PNC's Retail organization, based at the Grove City branch in Grove City, Pennsylvania, you deliver customer experiences intended to improve customers' financial wellbeing, build loyalty, and increase share of wallet. You handle a variety of customer interactions, explain financial transaction options, identify banking opportunities, and make appropriate referrals. The role is performed in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
No required certifications or licenses.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Banking products
Digital awareness
Effective communications
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver a customer experience that supports customers' financial wellbeing, builds loyalty, and increases share of wallet.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Educate customers about managing financial transactions by leveraging technology, tools, and resources.
Use product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 and 25 vacation days each year, depending on career level and years of service