Teller

First Bank Chicago•Highland Park, IL

26d

About The Position

The Teller provides friendly and professional service to Bank clients by conducting appropriate transactions and troubleshooting relevant issues. The position reports to the Teller Manager and performs teller, client service, and departmental duties in accordance with Bank policies and procedures. Tellers may work at assigned bank locations and may participate in opening and closing the Bank.

Requirements

High school diploma or GED.
Maintain friendliness and professionalism, using tact and diplomacy when dealing with clients.
Positive attitude and enjoyment of working with the public.
Strong verbal communication skills.
Strong mathematical skills and accuracy.
Attention to detail.
Strong organization, prioritization, and time-management skills.
Ability to identify, research, and solve problems critically and think on one's feet.
Ability to be flexible and regularly multitask in a fast-paced environment.
Strong knowledge of bank deposit products and regulations.
Ability to perform job duties at assigned bank locations.

Nice To Haves

One to two years of previous teller experience preferred.
One to two years of client services experience preferred.
Previous leadership experience is a plus.
Familiarity with the Fiserv application is helpful.
Additional education and/or training is helpful.

Responsibilities

Process checking and savings deposits, including verifying cash and endorsements, reviewing accepted identification for cash-back transactions, and issuing deposit receipts.
Process savings withdrawals and cash checks by verifying endorsements, reviewing accepted identification, and ensuring check validity.
Issue personal money orders and cashier’s checks.
Process ATM, incoming mail, and Night Depository deposits.
Buy and sell currency from the vault as needed to maintain cash limits.
Process loan payments, verify payment amounts, and issue receipts.
Prepare coin and currency orders for business clients.
Process real estate tax payments and account-closing transactions.
Gather CTR information.
Redeem U.S. Savings Bonds and process bond coupons, foreign checks, foreign drafts, and Savings Bond redemptions.
Process requests to buy and sell foreign currency and requests for gift cards.
Refer clients to other Bank individuals and departments, and identify opportunities to introduce clients to Bank products and services.
Balance the cash drawer.
Provide transaction overrides for tellers when needed, if assigned higher override limits.
Participate in opening and closing the Bank.
Attend monthly meetings; order and arrange supplies; and provide input for updating Teller, Collection, and Client Services manuals.
Perform other duties as assigned.