East End Branch Part-Time Teller 20 Hours

Virginia Credit Union•Henrico, VA, VA

3d•$19 - $21

About The Position

The Teller provides superior member service by accurately and efficiently performing teller transactions in accordance with VACU policies and procedures. The role builds and maintains member relationships by recommending VACU products and services. The position follows a part-time schedule totaling 20 hours: every Saturday from 8:30 a.m. to 1:00 p.m., Monday from 10:15 a.m. to 6:30 p.m., and Friday from 8:45 a.m. to 6:30 p.m. Tuesday, Wednesday, and Thursday are off. The salary range is $18.67–$20.62.

Requirements

High school diploma or equivalent.
Math aptitude.
Professional appearance, manner, and communication skills.
Cash-handling or business experience, preferably at a financial institution.

Nice To Haves

Good understanding of products and services offered by financial institutions.
Satisfactory computer skills.

Responsibilities

Demonstrate knowledge of VACU teller-area policies and procedures, including security and information security.
Maintain knowledge of VACU products and services to meet member needs and make appropriate referrals.
Perform paying and receiving transactions, including deposits, check cashing, loan payments, miscellaneous sales, and cash advances, with accurate balancing and reporting.
Handle transactions proficiently, exercise sound judgment, and seek approval for transactions exceeding the employee’s authority.
Balance the assigned cash drawer daily with minimal variances, assist with reconciling errors or discrepancies, and maintain cash levels according to VACU policy.
Demonstrate basic knowledge of safe deposit box access procedures.
Provide quality service in accordance with member service expectations.
Meet teller performance documentation expectations for service quality, operations, and sales.
Comply with enterprise policies and procedures, including Risk Management policies; complete required ongoing training, including BSA, OFAC, and Information Security; and report Risk Management policy violations.
Perform other duties as required and assigned by the supervisor.