Teller

Glacier Bancorp, Inc.•Gardnerville, NV

25d•Onsite

About The Position

The Teller provides excellent customer service while conducting credit and debit transactions in compliance with established bank policies and procedures. The position maintains records of money and negotiable instruments involved in financial transactions. It operates in a professional office environment that is usually quiet. The role includes following applicable compliance requirements and the Bank Secrecy Act (BSA) and anti-money laundering policies and procedures. Employees are expected to complete required bank training within the assigned timeframe and protect the bank from fraud. Other duties and responsibilities may be assigned or changed at any time, with or without notice.

Requirements

High school diploma or GED, or three or more months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and effectively present information in one-on-one and small-group situations.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American currency.
Ability to apply common-sense understanding to detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to meet the physical requirements of the job, with or without reasonable accommodation.

Responsibilities

Greet and acknowledge customers and provide extraordinary customer service.
Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
Cash checks and pay out money after verifying signatures and customer balances.
Enter customer transactions into the computer and issue computer-generated receipts.
Place holds on accounts for uncollected funds.
Follow applicable compliance requirements and bank policies and procedures.
Keep daily cash supplies in order and count incoming and outgoing cash.
Balance currency, coin, and checks in the cash drawer at the end of the shift and compare totals with computer records.
Explain, promote, or cross-sell bank products and services to new and existing customers using HPG (High Performance Growth) Standards.
May cross-train on new accounts.
Remove deposits from the night depository, then count and balance the cash.
Use a personal computer and standard office equipment effectively.
Accurately and consistently balance the cash drawer.
Protect the bank from fraud and understand operations department policies and procedures.
Complete bank security training and all other bank training within the assigned timeframe.
Understand and comply with all aspects of the BSA and perform job duties in accordance with bank BSA policies and procedures.