As Needed Teller - Mayfield, KY

Independence Bank•Mayfield, KY

10d•Onsite

About The Position

A Teller undertakes bank transactions and interacts directly with customers, usually serving as the first person customers see when they enter a bank location. The role involves processing transactions, answering questions about accounts and bank products, and helping customers resolve account issues. The position is not eligible for remote work and requires participation in a Saturday rotation. It may also require drive-through coverage, opening or closing the bank, and floating to other locations.

Requirements

High school diploma or GED.
Customer service experience required.
Ability to maintain confidential information.
Cash handling skills.
Oral communication skills.
Problem-solving skills.
Accuracy and attention to detail.
Situational judgment skills.
Ability to perform medium work, including lifting up to 50 pounds at a time and frequently lifting or carrying objects weighing up to 25 pounds.

Nice To Haves

One year of teller experience preferred.

Responsibilities

Greet customers and visitors entering the lobby or approaching the drive-through.
Process daily transactions, including receiving deposits, cashing checks, accepting loan payments, and disbursing cash.
Identify counterfeit currency.
Verify signatures, written and numerical check amounts, and account funds before cashing checks and paying out money.
Explain, promote, and sell specialized products such as cashier’s checks and prepaid gift cards.
Exchange foreign currency.
Order bank cards and checks for customers.
Record transactions promptly and accurately in accordance with bank procedures.
Answer inquiries about checking and savings accounts and other bank products.
Help customers resolve account errors or problems and provide account balances.
Balance currency, cash, and checks in the cash drawer daily and arrange money by denomination.
Promote and maintain positive relations with contacts, customers, and potential customers.
May be responsible for bank openings or closings.
May provide drive-through coverage.
May float to other locations.