As Needed Teller - Mayfield, KY

Independence Bank•Mayfield, KY

10d•Onsite

About The Position

A Teller undertakes bank transactions and interacts directly with customers, serving as the first person customers typically see when they enter a bank location. The role requires working into a Saturday rotation and may involve working the drive-through, opening or closing the bank, and floating to other locations as needed. The position is not eligible for remote work. The teller greets customers, processes a range of daily financial transactions, verifies checks and currency, explains and sells specialized products, and helps customers with account inquiries and issues. The teller records transactions accurately and balances the cash drawer daily while maintaining positive customer relationships and protecting confidential information.

Requirements

High school diploma or GED.
Customer service experience required.
Ability to handle cash.
Oral communication skills.
Problem-solving skills.
Accuracy and attention to detail.
Situational judgment skills.
Ability to maintain confidential information.

Nice To Haves

One year of teller experience preferred.

Responsibilities

Greet customers and visitors entering the lobby or approaching the drive-through.
Process daily transactions, including receiving deposits, cashing checks, accepting loan payments, and disbursing cash.
Identify counterfeit currency.
Verify check signatures and written and numerical amounts, and confirm accounts have sufficient funds before cashing checks.
Explain, promote, and sell specialized products such as cashier’s checks and prepaid gift cards.
Exchange foreign currency.
Order bank cards and checks for customers.
Record transactions promptly and accurately in accordance with bank procedures.
Answer questions about checking and savings accounts and other bank products.
Help customers resolve account errors or problems and provide account balances.
Balance currency, cash, and checks in the cash drawer daily, and arrange money by denomination.
Promote and maintain positive relations with contacts, customers, and potential customers.
Work at the drive-through as required.
Assist with bank openings and/or closings as required.
Float to other locations as required.
Work into a Saturday rotation.