Teller Full Time (40 hours)
About The Position
The Teller delivers accurate, efficient, and personalized client service while handling financial transactions and resolving account servicing requests. The role builds client relationships, promotes digital banking solutions, identifies referral opportunities, and supports daily financial center operations. The Teller also helps mitigate operational losses and must follow applicable risk management, compliance, security, and professionalism standards. The position requires availability during financial center hours, including evenings and weekends, and travel as required.
Requirements
- High school diploma or GED.
- At least 6 months of cash-handling, retail, or teller experience.
- Comply with applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.
- Ability to work financial center hours, including weekends and evenings, and travel as required.
- Ability to work under stress and meet deadlines.
- Ability to lift, move, or carry approximately 50 pounds when required to perform essential job functions, subject to reasonable accommodation.
Nice To Haves
- Previous sales and referral experience is strongly preferred.
Responsibilities
- Deliver accurate, speedy, personalized client interactions, resolve problems, and mitigate risk.
- Process deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
- Respond to account maintenance and service charge inquiries using product and procedural knowledge.
- Build and maintain client relationships through in-person interactions and outbound phone calls.
- Educate clients about mobile, online, and ATM banking solutions.
- Refer clients to internal business partners when financial needs are identified.
- Support financial center operations, including opening and closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
- Help manage operational loss through fraud detection, hold placement, supervisory overrides when needed, and accurate balancing.
- Follow risk management, compliance, and security standards.
- Maintain professional appearance, demeanor, and workstation organization.
- Manage lobby traffic by greeting, engaging, and directing clients.
- Perform research, special projects, and other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
