Teller

Associated Bank•Milwaukee, WI

17d•$17 - $23•Onsite

About The Position

Associated Bank is hiring a Teller to provide exceptional service and support in customer interactions. In this front-line role, the Teller accurately processes transactions, identifies customer needs, and promotes financial solutions. The role supports customers in achieving their goals while building banking knowledge and contributing to a collaborative team focused on integrity and community impact. The position is located at 1301 N Martin Luther King Jr. Dr., Milwaukee, Wisconsin. The Teller also supports daily branch operations, including servicing vaults, night drops, and ATMs as assigned, and demonstrates digital and self-service banking tools to customers.

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.
Represent yourself and your own experiences during the recruiting and hiring process.
Successfully complete the background check required of all new hires.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline as needed.