Part- Time Teller (20 Hours), San Pedro Branch

Citi • Los Angeles, CA

3d • $20 - $24 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and transaction processing, in coordination with the Customer Service function. The objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

The role serves as the first point of contact for Citi clients, handles banking transactions and branch cash, identifies opportunities to refer clients to products and services, and educates clients about digital and self-service options. The Teller is expected to meet client needs, manage issues, maintain knowledge of accounts and products, and follow policies and regulatory procedures. Employees are also expected to assess risk appropriately, protect the firm's reputation and assets, comply with applicable requirements, exercise sound ethical judgment, and transparently escalate and report control issues.

This is a part-time role at Citi’s San Pedro, California branch. The listed annual salary range is for full-time positions and will be prorated for part-time hires; the corresponding hourly range is $20.00–$23.73. Eligible employees may receive incentive and retention awards and benefits including medical, dental and vision coverage, 401(k), insurance, wellness programs, paid time off, and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

Requirements

• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide friendly, efficient customer service.
• Perform accurate banking transactions, manage branch cash supply, process incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about Citi digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
• Meet client needs, manage issues and concerns, and escalate as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Deliver an exceptional client experience and fulfill client needs, with performance measured by specific metrics.
• Assess risk in business decisions, support compliance with applicable laws, rules, and regulations, follow policy, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED