Teller

PNC Bank • Fort Lee, NJ

19d • Onsite

About The Position

As a Part Time Teller in PNC’s Metro Market and Commuter Region, based in Fort Lee, New Jersey, you will deliver customer experiences intended to improve financial wellbeing and build loyalty. You will process customer interactions, explain financial transaction alternatives, identify banking opportunities, and make appropriate referrals to branch staff. The role also includes engaging with customers in the lobby and helping them use technology, tools, and resources to manage their financial transactions. You will apply product and procedural knowledge to resolve customer problems, follow policies and procedures, and complete teller and branch daily operations and maintenance transactions accurately and efficiently. The role is performed in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• Demonstrate appropriate knowledge, skills, and abilities for the role.
• No prior experience is required.
• No degree is required; comparable education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• No required certifications or licenses.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
• Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

• Deliver customer experiences that support customers’ financial wellbeing and loyalty.
• Process a variety of customer interactions.
• Educate customers about alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
• Identify banking opportunities and make appropriate referrals to branch staff.
• Engage with customers in the lobby and position PNC products to meet their needs.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to policies and procedures and exercise sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

• Part-time employee options may include medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, and employee life insurance, subject to eligibility.
• 401(k) with PNC match, pension, and stock purchase plans, subject to eligibility.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs that are fully paid.
• Wellness program with financial incentives.
• Parental leave, subject to eligibility.
• Up to 11 paid holidays each year, subject to eligibility.
• Seven occasional absence days each year, unless otherwise required by law.
• Part-time employees accrue vacation based on hours worked during the current calendar year; accrued vacation may be used after 90 days of service.
• The role is incentive eligible, with payment based on company, business, and/or individual performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed