Teller Part Time Hayden Lake

Wells Fargo Bank•Hayden Lake, ID

1d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network in Hayden Lake, Idaho. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately, provides a welcoming and reliable experience, learns about customers’ needs, and connects them with relevant banking services, digital tools, or a banker for more detailed product conversations. The position works closely with branch teammates to support daily operations and consistent customer service, and offers foundational retail banking experience with training, coaching, and opportunities for career growth. The role includes managing routine customer transactions and operational activities while following policies, controls, and risk requirements. Tellers use communication and active listening to understand needs, explain next steps, address routine questions, and escalate complex matters. The work schedule will include Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
Ability to accurately process transactions and follow policies, procedures, and controls.
Strong verbal communication and active listening skills.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to work collaboratively with branch teammates and provide professional customer service.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Proven cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by listening to everyday financial needs and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns, escalating more complex issues for timely resolution.
Follow applicable Wells Fargo risk, compliance, and operational policies and procedures; identify and escalate concerns as appropriate.