Part Time Associate Banker (30 Hours) Hayden (New Build) - Hayden Lake, ID

JPMorganChase • Spokane, WA

8d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by creating welcoming, memorable experiences for clients. You build lasting relationships through attentive service, hospitality, and an understanding of clients’ financial goals. You share product knowledge and solutions and contribute to the branch’s success by delivering exceptional client experiences.

This part-time position is based at the Hayden Lake, Idaho branch. The role involves greeting clients, helping manage lobby traffic and appointments, servicing accounts, opening accounts, assisting with everyday banking and digital self-service options, and performing branch operations, including managing cash devices when needed. You must follow applicable bank policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate what they may need.
• Ability to resolve client issues quickly and accurately, with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with everyday banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions.
• Partner with branch team members to help clients work toward their financial goals.
• Perform branch operations, which may include managing the cash vault, ATM, or other cash devices while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED