Teller - Float

First Interstate•Billings, MT

4d•Onsite

About The Position

The Teller performs daily teller transactions in branch lobby and drive-up locations and delivers outstanding client service. The role develops and maintains client relationships by recognizing opportunities to refer clients to additional products and other lines of business. This position is based at Billings, Montana Downtown Tower and supports other branches in Eastern Montana.

Requirements

High school diploma or GED.
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Regular and predictable attendance is required.

Nice To Haves

Experience in a cash handling role.

Responsibilities

Process deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
Answer client questions in person and over the telephone.
Process additional transactions as needed, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities, inform clients about services and promotions, determine client needs, and direct clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
Follow bank operations and security procedures, including dual-control functions, client traffic surveys, auditing other teller currency, and assisting with certification of proof.
Protect client confidentiality and bank operations, and caution others about potential breaches.
Attend training sessions to enhance job knowledge.
Welcome new or different requests and support team members in achieving results.
Demonstrate basic product knowledge and proficiency with client-facing systems.
Complete work accurately with minimal errors.
Participate in volunteer activities.