Teller - Float

Columbia Bank•Bel Aire, KS

5d•$20 - $24•Onsite

About The Position

The Teller - Float is often the first point of contact for clients and helps deliver Columbia Bank's Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The teller travels within a geographic area to provide staffing support at branches that need coverage. The role handles client transactions and cash, supports daily branch tasks and controls, safeguards funds, and provides proactive service and problem resolution. It also involves building knowledge of the bank's products and services, identifying customers' financial needs, and referring suitable products to the appropriate business partner.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard money in the cash drawer and ensure prompt accounting for or transfer of funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank's service standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and identify customers' financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking products and referring customers to the appropriate business partner.
Travel within a geographic area to cover branches requiring staffing support.

Benefits

Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.