TELLER FLOAT

Walden Savings Bank•New Windsor, NY

3d•$20 - $23•Onsite

About The Position

The Teller Float provides exceptional customer service and basic product information while processing savings, checking, and loan account transactions, money orders, and official checks. The role uses the Walden Savings Bank Sales and Service Model to identify cross-sell opportunities and refer customers to appropriate business partners. The employee travels between designated branches to support staffing needs and maintain consistent service levels, builds rapport with customers, and follows compliance and security standards. The position reports to the Assistant Branch Manager. The position is scheduled for 30–40 hours per week. The stated schedule is Monday through Thursday, 8:15 a.m.–4:45 p.m.; Friday, 8:15 a.m.–5:15 p.m.; and alternating Saturdays, 8:45 a.m.–1:15 p.m. The posting also invites applicants seeking fewer than 30 hours per week to indicate their interest. Possible branch regions include Gardiner, Walden, and Montgomery; Middlehope, New Windsor, Cornwall, and Washingtonville; or Pine Bush, Circleville, and Florida. Work is typically indoors in a climate-controlled, shared environment with moderate noise. The job is primarily sedentary, with minimal physical exertion and occasional lifting of up to 25 pounds. It may occasionally require navigating stairs in an emergency. The role involves routine use of office equipment and computer-based tasks averaging 6–8 hours per day as needed. Extended hours may be required or requested by management, and travel may involve driving or riding in an automobile, commercial airlines, rental vehicles, public transportation, and stays in public lodging facilities. Regular, reliable, and timely attendance is essential. The employee must be able to perform the role independently or collaboratively, plan and manage work activities, follow written and verbal instructions, communicate clearly, and perform basic mathematical calculations accurately. The position requires professionalism, patience, respectful interaction with people from diverse backgrounds, adaptability to shifting priorities and deadlines, confidentiality, and sound judgment when handling sensitive information.

Requirements

Strong customer service and communication skills.
Attention to detail and accuracy, including when performing basic mathematical calculations.
Ability to handle cash responsibly.
Flexibility to travel between branches as scheduled.
Ability to understand and follow written and verbal instructions and communicate information clearly and logically.
Ability to manage responsibilities in a dynamic environment with shifting priorities and deadlines.
Professionalism, patience, and respectful interaction with people from diverse backgrounds.
Ability to maintain confidentiality and demonstrate sound judgment when handling sensitive information.
Regular, reliable, and timely attendance.
Ability to lift up to 25 pounds occasionally and navigate stairs in emergency situations.
Ability to work the stated schedule, including alternating Saturdays, and extended hours when required or requested by management.

Nice To Haves

Previous cash-handling experience is preferred but not required.
Previous banking experience is preferred but not required; training is provided.

Responsibilities

Provide exceptional customer service and basic product information.
Process savings, checking, and loan account transactions, money orders, and official checks accurately and efficiently.
Travel between designated branches to support staffing needs and maintain consistent service levels.
Build rapport with customers and identify opportunities to refer or cross-sell bank products and services that meet their needs.
Use the Walden Savings Bank Sales and Service Model to identify cross-sell opportunities and refer customers to appropriate business partners.
Uphold compliance, security, and confidentiality standards to protect customers and the bank.
Work extended hours when required or requested by management.