Teller Float

Camden National Bank • Greenville, ME

7d • $18 - $21 • Onsite

About The Position

The Teller Float is primarily responsible for processing teller transactions and supporting customer service and sales activities. The position floats among multiple banking centers in the region. The employee serves as a primary public contact, provides a positive customer experience, responds to customer inquiries and calls, assists customers with consumer and business products, and supports product referrals. The role requires accurate transaction processing, cash handling, maintaining a satisfactory proving record, and following teller and vault procedures. Duties may evolve, and other tasks may be assigned as needed.

This position requires a high school diploma or GED, or a combination of related experience, training, or equivalent education and experience. The employee should have customer relations experience, computer proficiency, demonstrated knowledge of debits and credits, strong communication skills, accuracy with numeric data and a ten-key adding machine, and willingness to learn about products, services, and referrals. The work environment has a usually moderate noise level. The role regularly involves standing, handling objects, and talking or hearing; occasionally requires walking and lifting or moving up to 25 pounds.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
• Ability to add, subtract, multiply, and divide using two-digit numbers and tens and hundreds, including operations involving American money and measurements.
• Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Knowledge of database and internet software.
• Demonstrated knowledge of debits and credits.
• Ability to use a computer and a ten-key adding machine skillfully and accurately, with demonstrated accuracy in numeric data processing.
• Customer relations experience.
• Willingness to learn and discuss products and services with customers and develop referral skills.
• Excellent communication skills; detail orientation and patience with repetitive tasks.
• Ability to meet the physical demands of regularly standing, using hands to finger, handle, or feel, and talking or hearing; frequently reaching; occasionally walking and lifting or moving up to 25 pounds; and using close vision and adjusting focus.

Nice To Haves

• Working knowledge of Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems.

Responsibilities

• Use bank application software and computer systems to access customer information, account balances, and transactions.
• Serve customers cordially as a primary point of contact and foster positive customer experiences.
• Process a variety of transactions, applying judgment to assess validity and referring questionable or unauthorized items to a supervisor or manager.
• Accept deposits, verify cash and endorsements, issue receipts, process withdrawals, and cash checks within established guidelines.
• Process deposits and payments received by mail, night drop, and ATM.
• Maintain a satisfactory proving record.
• Respond to general customer inquiries and assist customers with consumer and business products.
• Follow teller policies and procedures.
• Answer incoming calls and respond appropriately to callers’ needs.
• Perform teller processing, including transaction processing, equipment maintenance, cash handling, and beginning- and end-of-day procedures.
• Demonstrate a general understanding of vault procedures.
• Support sales and service activities through referrals.
• Provide customers with a strong banking experience and demonstrate knowledge of bank products and services.
• Float among multiple banking centers in the region.

Benefits

• Robust medical, dental, and vision insurance packages.
• Generous time off, including paid federal holidays and a paid day off for the employee’s birthday.
• 401(k) retirement savings plan.
• Tuition reimbursement, professional development, and career growth opportunities.
• Employee assistance program.
• Comprehensive wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED