Teller

First Interstate•Westport, WA

20d•$19 - $26•Onsite

About The Position

The Teller is responsible for daily teller transactions in the lobby and drive-up locations of the Westport, Washington branch. The role delivers outstanding client service and develops and maintains client relationships by recognizing opportunities to refer clients to additional products and other lines of business. The Teller handles a range of account transactions and client requests, balances and maintains a cash drawer, follows bank operations and security procedures, protects confidential information, and supports branch and team success. Typical work hours vary based on scheduling and business need; regular and predictable attendance is required, and travel may be needed.

Requirements

High school diploma or General Education Degree (GED) required.
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.
Regular and predictable attendance is required.

Nice To Haves

Experience in a cash handling role preferred.

Responsibilities

Process deposits and loan payments, cash checks, process savings withdrawals, record night and mail deposits, sell cashier’s checks, and redeem savings bonds.
Answer clients’ questions in person and over the telephone.
Process additional transactions as needed, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities by answering inquiries, informing clients of services and product promotions, determining client needs, and directing clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
Reconcile the cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
Comply with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
Maintain client confidentiality and help protect bank operations from potential breaches.
Attend training sessions to enhance job knowledge.
Welcome new or different requests and support team members to contribute to client service and bank success.
Demonstrate basic product knowledge and proficiency with client-facing systems.
Complete work accurately with minimal errors.
Participate in volunteer activities.
Perform other duties as assigned.

Benefits

Generous paid time off in addition to paid federal holidays.
Child Care Assistance Program for eligible dependents.
Exercise reimbursement program.
Medical, dental, and vision benefits.
Short-term and long-term disability benefits and life insurance.
Flexible spending accounts and health savings account.
Employee assistance program.
401(k).
Paid Time Off, with new hires accruing approximately 18 days per year inclusive of paid sick time.
Up to 11 paid federal holidays.