Part-Time Teller (24 Hours) - Hicksville Branch

Citi • Hicksville, NY

11d • $20 - $25 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The role’s overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

Fulfilling clients’ needs while providing an exceptional client experience is expected of all employees and measured by specific metrics. The role also requires appropriately assessing risk in business decisions, protecting the firm’s reputation and the assets of Citigroup and its clients, complying with applicable laws and policies, exercising sound ethical judgment, and transparently escalating, managing, and reporting control issues.

The position is part-time and based at the Hicksville, New York branch. The stated hourly rate is $20.00–$24.98. The full-time annual salary range is $41,600–$51,960 and is prorated for part-time hires based on hours worked. Eligible employees may also receive incentive and retention awards and benefits, subject to applicable eligibility and availability.

Requirements

• Demonstrated sales and customer service experience.
• Money-handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a friendly, efficient, positive first impression.
• Perform efficient and accurate banking transactions, manage the branch cash supply, process incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about Citi digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
• Meet client needs, manage client issues and concerns, and escalate them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Assess risk in business decisions, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Potential discretionary and formulaic incentive and retention awards for eligible employees

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED