Teller

Bravera•Dickinson, ND

24d•Onsite

About The Position

Bravera Bank is hiring a full-time Teller in Dickinson, North Dakota. This customer-facing role is responsible for processing customer transactions quickly and accurately while maintaining a positive and professional image. The Teller provides exceptional service, builds customer trust through effective communication and listening, and handles transaction and cash-drawer responsibilities with attention to detail. The position also supports bank operations through cross-selling products and services, following banking policies and regulations, maintaining internal controls, resolving customer concerns, and carrying out branch and community-related duties. The employee is expected to protect confidential information and help prevent and report suspicious or illegal activity in accordance with applicable banking rules, including the Bank Secrecy Act.

Requirements

High school diploma or equivalent.
Less than one year of banking or customer service experience.
Ability to think independently.
Strong attention to detail.
Ability to maintain confidentiality and professionalism.

Nice To Haves

One to two years of post-secondary education is preferred.

Responsibilities

Assist customers with accurate transaction processing and quality customer service.
Process commercial and personal deposits, loan payments, credit card payments and cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits.
Accurately handle, maintain, and monitor the cash drawer.
Cross-sell bank products and services.
Follow current banking policies and regulations relating to the deposit and withdrawal of funds.
Monitor and verify internal control processes and procedures relating to the Teller area.
Open safe deposit boxes and follow applicable procedures.
Resolve customer problems.
Perform branch capture duties.
Perform address changes and CIF maintenance.
Promote the organization in the community by participating in civic and community events, activities, committees, and organizations.
Maintain confidentiality and professionalism regarding employee and customer issues and information.
Contribute to the organization’s overall success by leveraging opportunities across Bravera Bank entities.
Follow banking rules and regulations, including Bank Secrecy Act requirements; proactively watch for fraud and other illegal activity, including money laundering, and report suspicious activity to the BSA Officer.