Teller

Columbia Bank•Depoe Bay, OR

19d•$18 - $21•Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and banking regulations. The role also involves maintaining and enhancing client relationships through meaningful conversations that uncover needs and identify opportunities to offer bank products and services. The Teller handles transactions and cash confidentially and accurately, supports daily branch-integrity tasks, and mitigates risk through secure handling and accounting of funds. The position interacts with internal and external clients, anticipates needs, and provides proactive solutions and problem resolution. The Teller keeps current on bank offerings and changes, discusses clients' financial needs, and supports branch referral goals by identifying basic banking needs and referring clients to appropriate business partners. This position works fully onsite at the posted location: 541 NW Highway 101, Depoe Bay, OR 97341. The pay range is $18.00–$21.00 per hour. The selected candidate's pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform and support daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
Interact with external and internal clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank's client service standards.
Maintain knowledge of Columbia Bank's products and services and stay current on changes.
Discuss and uncover clients' financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.