Part-Time Teller (20 Hours), Modesto McHenry Branch

Citi • Modesto, CA

5d • $19 - $23 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day client-facing services and transaction processing, in coordination with the Customer Service function. The role aims to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

The position serves as the first point of contact for Citi clients, supports accurate banking transactions and cash management, identifies product and service referral opportunities, and educates clients about digital and self-service options. The Teller follows bank policies and regulatory procedures, addresses client needs and concerns, and maintains working knowledge of client accounts and Citi products and services. Employees are expected to provide an exceptional client experience and appropriately assess and manage risk, comply with applicable laws and policies, exercise sound ethical judgment, and escalate or report control issues transparently.

This is a part-time position at the Modesto McHenry Branch in Modesto, California, scheduled for 20 hours. The stated hourly rate is $19.00–$22.50; the annual salary range shown is based on a 40-hour work week and is prorated for part-time hires. Other job-related duties may be assigned as required.

Requirements

• Demonstrated sales and customer service experience.
• Money-handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a friendly, efficient first impression.
• Perform efficient and accurate banking transactions, manage the branch cash supply, process incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about Citi digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
• Meet client needs, manage client issues and concerns, and escalate them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience, with performance measured by specific metrics.
• Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED