Teller Trainee Attleboro Branch
About The Position
As a Teller Trainee at Rockland Trust, you are a frontline representative in the branch, providing courteous and efficient customer service while building and maintaining customer relationships. You greet customers, explore their needs, provide information about relevant banking products, and perform financial transactions accurately. You work with your branch team and training team to learn the role and complete Teller Training. The position supports branch and company goals and may involve making decisions with an immediate supervisor as your knowledge and experience grow.
Requirements
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Comfort using technology, including computers, to support business goals.
- Sales- and service-oriented personality.
- Ability to maintain a professional appearance.
- Positive approach to interactions with customers and team members.
- Ability to work within normal office requirements, including long periods of standing and continuous customer support.
- Ability to lift and carry up to 50 pounds.
- Willingness and ability to work a flexible work week, which may include weekends, as customer needs dictate.
- Ability to complete required onboarding, job-specific, compliance, regulatory, operational, and continuing education training programs within established timeframes.
Nice To Haves
- One to two years of prior teller experience or cash-handling/customer-service skills.
Responsibilities
- Warmly greet customers entering the branch and guide them to the colleague best able to support their needs.
- Provide efficient, effective, and courteous customer support in person and by telephone.
- Provide customers with information about Rockland Trust banking products suited to their individual needs.
- Accurately process deposits, withdrawals, payments, check cashing, and other financial transactions.
- Make decisions alongside the immediate supervisor, with decision-making responsibilities potentially expanding as knowledge and experience increase.
- Work with the training team and branch team to learn the role and complete Rockland Trust’s Teller Training.
- Perform other duties as assigned by management.
Benefits
- Competitive compensation with performance incentive awards.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Pet insurance.
- 401(k) retirement plan.
- Long-term disability insurance.
- Life insurance.
- Child care reimbursement.
- Tuition assistance for undergraduate and graduate programs.
- Wellness program.
- Paid vacation.
- DC retirement plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
